How Can We Fix Brother Printer Won’t Accept Ink Cartridge?

The Brother printer comes with modern features, and all its features are easy to use. Users can use the Brother printer with Windows and Mac devices. Sometimes there is an error of Brother printer won’t accept ink cartridge. When these types of errors occur, the printing work suffers. We can also see various messages on the screen indicating that Brother printer won’t recognize new ink cartridges. It is also essential for us to know its reasons, so this error will not occur again.

Reasons for Brother Printer Won’t Accept Ink Cartridge

Here we check the various reasons for Brother printer won’t recognize new ink cartridges.

No Quick Replacement Of Ink Cartridges

Brother printers detect ink cartridge and their levels of ink through a detection mechanism. An alert will appear on the Brother printer display when the ink in a cartridge is about to run out. Replace the ink cartridge early before receiving this message by removing the old one and replacing it with a new one.

Brother printers usually do not recognize the ink remaining in the new cartridge and continue reading the previous levels. Even though your ink is still far from being empty, the Brother display will display this message.

Damaged Ink Cartridges of Brother Printer

Ink levels have nothing to do with a broken Brother ink cartridge. There is a chance that your Brother’s printer doesn’t recognize generic ink cartridge and levels because the contacts, or metal strips, in the cartridges that come in contact with the metal strips in the printer, are broken. A broken contact prevents your ink cartridge’s smart chips from being read. Your printer or your Brother display may not read the smart chips in the cartridges. These metal strips are dirty and scratched.

Wrong Loading of the Ink Cartridge

There is a possibility the Brother ink cartridge is not working because it is not unpacked and loaded accurately. To ensure seamless installation, you must follow the instructions that come with Brother ink cartridges. It becomes necessary to know how to install Brother printer ink cartridges. Sometimes we forget to remove protective strips from the ink cartridges.

It is also necessary to remove all the plastic covering, protective strips, and tabs from ink cartridges before loading them into the printer. It also becomes the major reason why a Brother printer won’t accept an ink cartridge.

Use of Non-OEM Printer Cartridge

OEM, or genuine, printer ink cartridges, are recommended for Brother printers. Brother ink cartridges not working may be caused by using non-OEM printer cartridges. When we use the Brother printer model 2014 or later, is also the reason brother printer doesn’t recognize generic ink cartridge because it comes with outdated or faulty smart chips. It is significant to update them regularly.

Methods to Fix Brother Printer Won’t Accept Ink Cartridge

When we know the reasons why our Brother printer doesn’t recognize generic ink cartridges, it becomes vital for us to fix them quickly. Let us check the effective ways to fix the error.

Use the Branded Ink Cartridges

The majority of people prefer to refill or use local cartridges whenever their ink or toner runs out. Refilled or local cartridges/toner are often cheaper than the originals. Ink cartridges from third parties may not be compatible with Brother machines, so there is a need to replace them with branded cartridges. It becomes crucial for us to use branded cartridges because they don’t harm your printer. When we use third-party cartridges, it shows that our Brother printer won’t recognize new ink cartridge. When we use high-quality ink cartridges, it solves the current error.

Remove Protected Tapes

When we buy new ink cartridges they come with protective tape. It is imperative to remove its protective tapes, so the brother printer doesn’t recognize generic ink cartridge is fixed. Sometimes users forget to pull the protective tapes from the ink cartridges. There is a need to get the cartridges out of the printer and remove their protective tapes. Let us check these steps to fix it.

• There is a power cable on the back side of the Brother printer. We can remove it.
• We can open the cover of ink cartridges.
• Here we press its lever down so we unlock the cartridge.
• There is a need to gently get the cartridge out from the Brother printer.
• Now we remove its protective tapes from the cartridges and close it cover.
• After this, we plug the power cable again into the printer. Here we press the power button and turn their printer on.

Here, we can also check whether the Brother printer won’t recognize whether new ink cartridges are fixed or not. If the error is still unsolved, they can use the next method to fix them.

Check the Contract Chip

When the contact ship is damaged or not available in the printer, it shows Brother printer doesn’t recognize the generic ink cartridges. Replace the contact chip on the new cartridge with the one from the old one. Reinstall the cartridge in your printer now. It is also vital to install cartridges properly, so it doesn’t show any error.

Reset the Internal Memory of the Printer

Users may also receive a “no cartridge installed” error due to an internal memory problem, in addition to the cartridge issue. The printer may fail to reset the internal memory, which is why it keeps popping up the error “no ink cartridge detected” after installing new ink cartridges. It becomes necessary for us to reset our internal memory. We can check these steps. First, we remove ink cartridges from the printer. Now power off the printer.

• Wait for a few seconds and again power on the printer.
• The home screen displays on our printer, and now we install the cartridges.
• After these steps, the printer recognizes the ink cartridges and the issue of the brother printer doesn’t recognize generic ink cartridges is solved.

In case the issue is not solved users can check the below methods to fix the current issue.

Reset Brother Printer

When all the above methods are not successful in fixing, the Brother printer won’t recognize the new ink cartridge. There is a need to perform the reset of the Brother printer. We can use these steps to take a factory reset of the Brother printer.

• Install the new cartridge into the printer.
• By pressing the menu button on the printer panel, select the setup option, then press OK.
• Press OK after reaching the reset option using the down arrow.
• Select the option to reset the machine now.
• After this, we can set up the printer again.

Now the error of Brother printer won’t accept ink cartridge is fixed and users can quickly use their printer now. It is also vital for users to know how to install Brother printer ink cartridges.

Wrapping Up

The proper installation of ink cartridges is necessary for Brother printers. When we install it correctly, it works perfectly and helps in completing the work quickly. Users can use the above methods to fix the Brother printer won’t accept ink cartridge. All steps must be followed exactly so that the problem is resolved quickly. The user can follow all instructions and read them so they can quickly fix these errors also like brother printer offline on mac or brother printer not connecting to wifi.