Epson Printer Offline | Here’s How to Get it Online Back

Epson provides a user-friendly all-in-one printer, delivers amazing outcomes, and, is excellent for day-to-day tasks like printing, copying, and scanning. But sometimes it leads to unexpected issues including the Epson printer offline.

Well, if you have owned the Epson printer, then I have a question for you. Have you encountered any situations where your Epson printer is connected to WiFi but appears offline? If yes is your answer and wondering why is my Epson printer offline.

Then here we have a troubleshooting guide on how to solve the Epson printer offline problem, you don’t have to get upset. There could be multiple reasons that can lead to the offline problem.

However, the Epson printer offline issue is quite frustrating, especially when you are trying to print an important document. But this problem can easily be fixed in a few simple and easy steps is good news for all Epson users.

Whenever this problem occurs, it indicates that the printer is unable to communicate with the computer. If you are also facing the same problem, then here are some problem-solving resolutions to rectify the Epson printer offline.

What are the Main Reasons for Epson Printer Offline?

Well, various reasons can lead to the Epson printer’s offline issue. So, before you proceed to find resolutions. It is recommended that you familiarize yourself with the actual root causes. Here we have listed some common causes that might make your printer offline.

The Epson Printer is Not Set as the Default Printer

If you haven’t set your printer as a default printer, then possibly you may encounter the offline issue. This is because your device might be thinking that the command is for another printer. It is advisable to set your printer as the default option.

Incorrect Printer Settings

Incorrect printer settings can also lead to the Epson Printer Offline but connected to wifi. So, to check if this is the problem, you need to check the “What’s Printing” option in the settings of your computer.

Pending and Failed Print Jobs in the Print Queue

Stuck print jobs can cause an Epson printer to go offline. This is because print jobs can cause traffic in the print queue. So, to fix the problem, you need to remove any pending print jobs.

Outdated or Corrupted Printer Driver

Another possible reason for the offline printer issue is an outdated or corrupt printer driver. If your printer driver is not updated, then you will encounter a communication problem between the computer and the printer.

Loose Cable Connection

The Epson printer offline but connected to wifi issue can also occur if the cable connection is loose. Make sure that you have securely connected both the USB cable and the power cable.

Slow or Disabled Spooler Service

If your spooler service is slow or stopped then you will encounter the same problem. Because the printer might require this service to print. So, by restarting the printer spooler service you can fix the problem.

Hardware or Software Issues

Due to technical issues, the Epson printer may not be able to communicate with the computer, resulting in the printer is offline.

The IP Address has been Changed Unexpectedly

Due to dynamic IP addresses, you may encounter an Epson printer offline but connected to wifi. By default, many printers come with dynamic IP addresses that change over time. This sometimes makes it difficult to connect to the printer.

Troubleshooting Steps for How to Solve the Epson Printer Offline Problem

Hope now you have understood the root causes of the offline printer issue, now it is time to fix it as soon as possible. Below are some quick fixes to resolve the issue. Simply consider going through the following guidance.

Disable ‘Use Printer Offline’ Manually

If this is enabled the ‘Use Printer Offline’ feature, then you need to disable it to bring your printer online back. Here is how you can disable the ‘Use Printer Offline’ manually.

• First, you have to choose Start and visit Settings.
• Then choose the option Devices and click on Printers & Scanner.
• After this, choose your printer and open the Print Queue.
• At last, below the printer, check that Use Printer Offline isn’t selected.

Cancel All the Pending Jobs

If you haven’t enabled the Use Printer Offline, but still facing the Epson printer offline issue. Then you need to cancel all the pending print jobs. Below are the steps to cancel all the pending print commands.

• Visit the Control Panel and choose Hardware & Sound.
• Next, choose the Device and Printer option and click on your product name.
• After this, choose See What’s Printing and click on Print Job.
• Now click on cancel and then on Yes to delete all the pending print jobs.

Reset the WiFi Router and Start the PC

The next method how to solve the Epson printer offline problem is reset the WiFi router and start the PC. Sometimes, resetting the WiFi router and starting a PC fixes the problem.

If the router has any bugs, that create crashes, then you will encounter the Epson printer offline but connected to wifi. So, to fix the problem, you need to remove the power cord for a while to reset your WiFi router.

After completing the reset process, you can check the status of the printer by connecting it later. After that, you can restart your computer for a while. This will definitely help you to get rid of offline status.

Check your Printer Connection

Even after following the above fixes, you still struggling with the Epson printer offline but connected to wifi. It is recommended that you verify your printer connection.

Whenever this problem occurs, it shows that the device is having a problem communicating with the printer. The primary reason for this is an inappropriate cable connection.

A loose connection is one of the most common reasons. So, you need to check that the USB cable is seated properly from both ends. If you determine there is no problem with the cables, then head over to the following fixes.

Reinstall the Epson Printer

Another method to resolve the Epson printer offline but connected to wifi is to reinstall the Epson printer. The following are the steps to reinstall the Epson printer.

• To uninstall the printer, press the Windows and R keys to open the Dialogue box. Type devmgmt.msc and click on enter.
• Now the Device Manager window will appear, click on the Printer and Printer Queue.
• Then click on the Epson printer and choose Uninstall. Once it is uninstalled completely, you need to reinstall it.

Steps to Reinstall the Epson Printer

• Launch the dialogue box and enter the control panel.
• Then choose Device & Printer and click on Add Printer.
• If the printer isn’t available in the list, then click on The Printer I want isn’t listed.
• After this, click on Choose Add a printer using a TCP/IP address or hostname.
• Next, enter the IP address and port name of the Epson printer. Click Next to reinstall the printer.
• Now restart your computer and check if it is still saying that it is offline.

Update the Epson Printer Driver

Updating the Epson printer driver is the next step to resolve the issue of the Epson printer offline but connected to wifi. Below we have mentioned how you can update the printer driver.

• First, you need to connect the Epson printer and computer to the network.
• Then launch the dialogue box by pressing the Windows and R keys.
• After that, type Control Panel and find your Epson printer on the list.
• Next, click on the printer and then on Update Driver.
• Now wait for some time, till the printer connects to the server.
• Ensure to verify if the issue has been resolved after a successful update.

Reset the Epson Printer

Reset your Epson printer if it goes offline. If none of the above solutions work, this should fix it. Resetting the printer will fix all the minor glitches and bring the printer back to its default settings. So, it is recommended to factory reset your Epson printer.

Contact The Epson Printer Expert:

If still there problem with the Epson printer offline issues then you will need the Epson expert, who will resolve the printer offline and also fix the Epson printer won’t connect to WiFi problem.

How to Resolve the Epson Printer Offline Mac

If your Epson printer is connected to WiFi but showing offline on your Mac. Then follow the below-mentioned steps to change the printer status from offline to online.

• First, restart your printer, then press the Windows key to launch Windows Settings.
• Next, choose and click Devices, then the Epson printer will appear in the printers list.
• Now click on the Epson printer icon and choose Check what’s printing.
• Then choose Use Printer Offline from the drop-down menu.
• After this, click on Check what’s printing and if you see a check sign, then you need to set your Epson printer as the default printer.

FAQs on Epson Printer Offline

1. Why my Epson Printer Status is Showing Offline?

The Epson printer offline issue can have various causes, such as incorrect settings, failure to set print as default, pending print jobs, and others.

2. How can I Stop My Printer from Going Offline?

If you want to prevent yourself from the Epson printer offline but connected to wifi problem. First, you need to ensure that your printer has the latest version of the software and driver, according to your system version and hardware.

3. How Do I Fix the Epson Printer Offline?

Make sure the printer is connected to both a power cable and a network through a router. Visit the Device Manager and from there choose Device and Printers. Now right-click on Use Printer Offline and remove the tick sign on it. Now your printer will come back online again.

4. How to Update Printer Driver?

Keeping the printer driver updated is necessary to its latest version. The printer driver is essential for communication between the computer and the operating system. Here is how to Update the printer driver.

• First, visit the Control panel and choose Hardware & Sounds.
• Then click on Device Manager and choose the printer you want to update.
• After that, click on Update Driver.

5. Why Printer Status Offline & How to Turn it Online on Windows 10?

To fix the Epson printer offline but connected to wifi, go to the Windows 10 start button and search for Printer & Scanners. Then see your printer model in the printer list and click on it. Now choose See What’s Printing.

Sum Up

Hope the above detailed guide will assist you with how to solve the Epson printer offline problem. Although resolving the printer offline issue isn’t a complicated job, it is simpler than you think. So, simply follow the above-mentioned methods as given to rectify the Epson printer offline.